If your website hosting company offers live chat support, you are able to speak to a representative live and learn helpful information or get a problem resolved promptly. The basic advantage of using chat rather than calling to talk with a live person is that you will need just a computer with world wide web access, which means that you will not pay any rates when you're in another state or country. In addition, it will be simpler to copy and paste info such as domain names, usernames or error messages i.e. details which are sometimes hard to provide to the other party on the telephone. The real-time chat is also a much quicker option to contact the hosting provider's support crew compared to using a ticketing system. What's more, when some problem requires more time to be taken care of, you are able to do something different while you wait for support on the live chat, therefore you will not waste time - something that is not possible when you are on the phone.

Live Chat Support in Cloud Web Hosting

Together with the telephone and ticket support, we provide live chat support as well. You can get in touch with us every single day, which includes weekends and holidays, and we will give you more info about the Linux cloud web hosting that we offer in case you are not a customer yet, or about common and billing questions when you already have an account. Though for entirely technical issues you will have to open a trouble ticket to our technical support, as such matters will require additional time to be resolved, you may still get in touch with us through our live chat for some technical info. For instance, we're able to assist you to set up an e-mail address in your e-mail client or troubleshoot a number of issues, saving you a lot of time. Even if our phone lines are already off for the day, you'll be able to speak to a live person.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we supply is available every single day, even on holidays and weekends. It's the most effective way to learn more details about our Linux semi-dedicated plans if you don't have an account yet or to have a problem resolved if you're a client and our support representatives will help you quickly no matter what time of the day you join our chat. If you're hestitating which package is better for your websites, in case you need advice whether you should obtain a specific upgrade and how to obtain it or in case you have problems installing an email account on your computer system, you are able to contact us and we'll provide you with the necessary information straight away. Our live chat is available even after our phone lines are off for the day, therefore if you have an account with us, you can be sure that you'll always find quick assistance with any kind of question or issue that pops up.