Installation and Troubleshooting in VPS Servers
The upgrade comes with 1 hour of custom work on your server, so in case you acquire any of our VPS servers packages, you can take full advantage of this service and have our admins perform various tasks which you are unable to carry out yourself or you just have no time. They could install and set up any piece of third-party software for you if the installation is challenging or they can troubleshoot any app that doesn't function adequately for some reason. You could add the upgrade to your plan as many times as you would like depending on the time needed for a certain task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade includes 30 minutes of custom work on your machine also, but in case you require more than that, you can always add the Installation & Troubleshooting upgrade with a couple of mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any of the dedicated servers which we offer at any time that you need it. If you need any custom work from our admins as soon as your server is prepared, you may order the upgrade during the server signup procedure, or if you need something to be performed afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service comes with sixty minutes of work from our administrators on your machine, so in the event that you experience any difficulties to install a third-party software or some app gives errors and doesn't work the way it should, our professionals shall aid you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is perfect in case you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it features.