A lot of people who start using their first hosting account, or switch companies, often have inquiries with respect to how given operations are performed or confront problems when setting up different things such as e-mails, website settings, etc. This is the reason why, many providers have prepared documentation with popular questions and issues so as to help their clients obtain information swiftly and seamlessly. As a result, the customer support staff members can focus on actual problems that some customers may be experiencing, because the solution for the minor things will be available on the web and customers can easily tackle them without having to get in touch with the technical support staff. Having in-depth documentation is really important, particularly for new users with no previous experience, since the hosting service entails a vast number of functions and many people can become baffled about what action to take. A good information repository can both help you carry out the tasks that you want and get to know how the web hosting service works as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you order a cloud web hosting package from us, you’ll gain access to our in-depth online help documentation where you will find information on practically everything connected with our web hosting services. The topics range from how to set up an e-mail address on your mobile device, to how to accomplish various things using an .htaccess configuration file. The articles are written in a simple-to-understand fashion and include exhaustive manuals on how to do a given operation in your Hepsia hosting Control Panel. You can also find info that’s not related directly to Hepsia, for instance one that concerns online apps on your personal computer. The complete collection of articles will be located in the Control Panel’s Help section, but the ones that are applicable to a given Control Panel section can be accessed on the spot. Since we have covered as many topics as possible, you will be able to get to know pretty much everything connected with your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers offer a comprehensive article repository where you can find any info that you might need about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We have prepared it based on the feedback that we’ve collected from our customers through the years and, as a consequence, our articles cover specific problems that you could encounter and include the most efficient way to repair them, for instance receiving an HTTP 500 error message or being unable to send e-mails from your computer although you have the right outgoing mail server settings. The articles are available in each single section of the Control Panel and you can examine them at any given time. They can help you expand your knowledge not only about our platform, but also about the hosting service in general, as they contain step-by-step instructions and general information such as what cron jobs or file access permissions are.